Teasample.com Shop Terms of Sale


1. Conditions of Sale
1.1 These conditions are between the seller Tea Sample Shop and any visitor who may or may not want to purchase any of our products via teasample.com/shop.html.
1.2 The parties agree that these conditions of sale and use, available on the day of purchase, govern exclusively in the relationship between us and you.
1.3 By accessing, using, viewing or registering on the website teasample.com/shop.html, you the buyer agrees to fully accept these terms and conditions of sale and use.
1.4 The Tea Sample Shop reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect at the date of the order by the buyer.

2. Products offered
2.1 The products offered are those listed in the catalog published on the website of Tea Sample Shop. These products are offered if the open stock is available.
2.2 Each product is accompanied by a description provided by the Tea Sample Shop. We attempt to be as accurate as possible in describing its products.
The pictures of our products for sale published on the Tea Sample Shop website are as accurate as possible, however can not be interpreted to signify an exact match, especially with regards to color. As the actual colors you see depend on your computer monitor, however, we cannot guarantee that your monitor's display of any color will be accurate.
2.3 We makes every effort to keep a sufficient inventory of the products offered on our website, however if some products are temporarily unavailable after your order, we will notify you by email (at email address listed in your account) and we'll tell you the estimated delivery time. If the products are permanently unavailable, we will cancel your order and notify you by email at the email address specified in your account.

3. Price
3.1 The prices listed on the site are, unless otherwise noted on the item description, not inclusive of shipping. The Tea Sample Shop reserves the right to change prices at any time, nevertheless that the prices listed in the store catalog of the Tea Sample Shop on the day of placing the order shall be applicable to the buyer.
3.2 The prices listed in the Tea Sample Shop include the costs of order processing, handling, packaging and storage, but may or may not include shipping costs. If shipping cost is included this will be noted on the individual item description. If items that include shipping are purchased with items that require extra payment for shipping that extra payment will only apply to the item that does not include shipping.
3.3 Shipping cost is calculated according the weight of the order, size of the shipping container, and/or by the wholesaler, and/or the destination. We will do our best to charge as little as possible and will also provide free shipping in some cases.
3.4 Tax: Tea Sample Shop will only add sales taxes to your order if necessary for your country, state, or province– what you see on the final checkout page is exactly what we charge you. Taxes and any shipping costs will be clearly noted on the final checkout. Currently we collect a sales tax for residents of the State of Arizona since the Tea Sample Shop is physically located in that state. Residents of Canada (and other states) may need to pay a provincial/state and/or Federal tax upon receival of a package. Note that in some situations in some countries you may be required to pay import duties or taxes on your order, as assessed by your own government. Please check with your own government to find out about import duties for your province/state/country.

4. The order
4.1 A buyer who wishes to buy a product must complete the order form from the website teasample.com/shop.html, confirm the order after reviewing it, and make payment as indicated.
4.2 All information provided by the buyer, when the buyer places the order are under his/her own responsibility and his control.
4.3 The automatic registration on the teasample.com/shop.html system and PayPal (or any other payment processing system) shall be used to record the details of the transaction (its nature, content and date of the order).
4.4 Only people legally able to purchase products on websites in the legal jurisdiction the order is placed shall be allowed to place order at teasample.com/shop.html.
4.5 The Tea Sample Shop will confirm the buyer's acceptance of its order by email to the email address indicated in his account. The sale will be finalized only after sending teasample.com/shop.html receives an acceptance of payment from the buyers financial institution.
4.6 The order processing can start as soon as buyer's payment has been received and confirmation sent to our system. In case of payment refusal from the buyers financial institution, the order will be canceled and the buyer will be notified by email to the email address indicated in his/her account.
4.7 The Tea Sample Shop reserves the right to cancel or refuse any order from a buyer at any time, with no explanation required to be given to the user, especially in case of a dispute over payment or delivery of a previous order.

5. Delivery
5.1. The delivery will be made to the address you provide to us when placing an order. The buyer is required to take all steps required for the successful completion of delivery. As such, it must provide all correct information necessary for the delivery. Delivery times are given only as indicative.
5.2. In the case of orders with multiple items it is possible that the buyer will receive the items in separate deliveries and packages. Since the Tea Sample Shop works with several suppliers, and goods are usually shipped from our suppliers directly to the customer, some items may originate from different sources and arrive at different times. It is up to the customer to monitor that he/she has received each item on their order.

6. Refund Policy
6.1 You the buyer can ask for an exchange or a refund through our contact form or email address within 15 days of the receipt of your order except on edible items such as tea (unless the edible items arrive damaged or clearly not as described in the item description).
6.2 In the case of an exchange or refund, the product must be returned to teasample.com/shop.html or the supplier unopened, in its original condition and packaging. You the buyer are responsible for all charges incurred to return merchandise to the Tea Sample Shop and Suppliers of the Tea Sample Shop. Shipping charges are non-refundable for a product delivered in good condition that is exchanged or reimbursed. Broken or damaged products: Our suppliers inspect products before they leave the warehouse but in the event of a broken or damaged product, we will refund the whole price including shipping charges. If a broken or damaged product arrives you must notify us through our contact form within 7 days of the arrival of the package.
6.3 All refunds shall be credited to the same credit/debit card/paypal account that you the buyer originally used to make the purchase.
6.4 Food Items: Any edible items such as tea or cookies may not be exchanged or returned unless they arrive damaged, or not meeting the specifications of the item description at purchase. Any damage or difference from the product description should be documented and reported to us within 7 days so we can work to fix the order and get you quality items. We want to make sure you get quality goods and will do our best to replace any damaged goods.

7. Privacy
Please review our Privacy Policy, which also governs your visit to the Site, to understand our privacy practices. The terms and conditions of our privacy policy are incorporated herein and made a part of this Agreement.

8. Links to third party website
The Tea Sample Shop may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. You are solely responsible for determining the extent to which you use any content at any third party Web Sites to which you might link from our Site.

9. Disclaimer of Warranty
All of the information, contents, and all products and services available on this web site are offered on a strictly "as is" basis. The Tea Sample Shop and Highermood.com and their staff and employees expressly disclaims to the fullest extent permitted by law all express, implied, statutory, and other warranties, guarantees, or representations. Without limitation, The Tea Sample Shop and Highermood.com makes no warranty or guarantee that this web site will be uninterrupted, timely, secure, or error-free. You understand and agree that when you use The Tea Sample Shop and Highermood.com service. The Tea Sample Shop does not warrant that highermood.com, its servers, or e- mail sent from The Tea Sample Shop and Highermood.com are free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of warranties, so the above exclusions may not apply to you.

10. Limitation of Liability
In no event will The Tea Sample Shop and Highermood.com be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from this web site or any use of this web site, or of any site or resource linked to, referenced, or accessed through this web site.